How a leading specialist insurance group elevated their governance with Bridgehouse
Our client: A leading specialist insurance group
The Situation
Working in such a highly regulated industry, corporate governance is extremely important to this Client. In 2020, the Client decided to outsource elements of its governance processes to a trusted Company Secretarial resource. Largely in respect of providing end-to-end meeting support including professional minute taking at its Board and Committee meetings, as well as ongoing annual compliance and ad-hoc governance advice. With a large number of meetings to service annually and with the time-consuming nature of such, outsourcing to Bridgehouse provided a professional and cost-effective solution. Consistency is extremely important to the client, along with ability to accurately minute meetings of a regulated nature, with high standards of service and a flexible approach to working.
Independent Expertise
Client-focused
Team-oriented
Targeted support
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What the client said
“With around 80 meetings per year to administer, Bridgehouse has been a fantastic support to our team, helping us to ensure professional and quick turnaround of our minutes, which is such a key part of our governance.”
CEO, leading insurance group
Consistent Efficient
Professional
Expert Recommended
Bridgehouse supports the client with…
- Pre-meeting support inc. Board pack creation and Agenda
- Meetings attendance – In person and virtual
- Expert minute-taking
- Provision of Action List
- Annual Compliance for multiple entities
- Ad-hoc support for matters arising
What the client loves…
- Consistency – our lead consultant for the Client has built a great relationship with the in-house team, Board and Committees.
- Time Saving – With up to 45 meetings taking place annually, outsourcing has taken much pressure off the in-house team, freeing up significant amounts of time on a monthly basis.
- Efficiency – Board packs are prepared and circulated to tight timescales; Minutes are turned around promptly; Ad-hoc requests are followed up in a timely manner.
- Professionalism – the team is very knowledgeable and professional. The pandemic obviously required flexibility on a scale not seen previously, and Bridgehouse rose to this challenge, remaining flexible and pragmatic.
- Expertise – Being heavily regulated, it is crucial that the resource is able to understand and take effective minutes of meetings often complex in nature.
- Communication – the team communicates well, manages expectations and provides regular updates on the work being delivered.
- Recommended – the client continues to be impressed with and grateful for Bridgehouse’s help and wouldn’t hesitate to recommend our services to others.
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The Bridgehouse Way
Bridgehouse is a company that is dedicated to cultivating trusted, reliable working relationships with every client.
Our expert team work closely with each client, not only carrying out the tasks we are appointed for, but going above and beyond, identifying where further help is needed and ensuring that those in charge can rest assured that their governance is in good hands.
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