Royal Papworth Hospital

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How Bridgehouse supported Royal Papworth Hospital’s Boards and Committees

The Situation

Royal Papworth Hospital is an NHS Foundation Trust who approached Bridgehouse for project-based support in October 2024 to provide services to their Boards and Committees. Bridgehouse worked closely with the Client to provide high quality and efficient meeting support services including minute taking and action trackers. The client initially signed with Bridgehouse for 3 months but went on to extend this contract until June 2025 with time spent services remaining in place due to their satisfaction with the service provided.

We are highly satisfied with the service provided to us by Bridgehouse. The communication, efficiency and quality of service we have received has been a fantastic support over the last few months.

Bridgehouse supported the client with…

Board support for 8+ Boards and Committees
Production of high quality, professional minutes and actions from recordings
Close liaison with the client to ensure exacting requirements were being met and all produced to varying deadlines, in time and to a high standard.

What the client loves...

Reliability – Bridgehouse offers a trusted, high-quality service that can be relied upon
Time Saving – Bridgehouse has taken pressure off the in-house team, freeing up significant amounts of time on a monthly basis and covering gaps in resource
Efficiency – Minutes are prepared and circulated to tight timescales; Bridgehouse can always be relied upon to complete tasks efficiently and accurately
Expertise – due to regulatory scrutiny, it is crucial that the resource is able to understand and take effective minutes of meetings often complex in nature.
Professionalism – the team is very knowledgeable and professional.
Communication – the team communicates well, manages expectations and provides regular updates on the work being delivered.
Recommended – the client continues to be impressed with and grateful for Bridgehouse’s help and wouldn’t hesitate to recommend our services to others.